Community. All documentation should aim to accomplish 2 main things: 2. These may be policies created by the HR department, legal processes for hiring external vendors, or how-to articles on setting up your company benefits. Find out what's new in Confluence. Comment on pages and files, mention people, get notifications and share stuff with your team. Keep your documentation organized using a flexible and structured hierarchy. Enable users to successfully accomplish something. Confluence is the technical documentation software for today's team, giving every project and person their own Space to document and share information. Documentation helps users and teams: Get work done without thinking too hard and exerting the least amount of effort possible. Product design, code samples, in-product demos, screenshots, and video tutorials play a large role in helping a reader to fully understand the concept, the how-to, or the to-do. Share and preview Office documents, images, PDFs and more. Documentation. This type of documentation is detailed, ensuring everyone stays on the same page. Upload a profile pic, change your password and set Confluence up just how you like it. There's a method to the madness, friends. Whether public or private, Confluence is a customizable platform that produces quality output from clear documentation. Make project context easily accessible from beginning to end. Knowledge hoarded is knowledge wasted. Find what you need when you need it with a powerful and smart search engine. And, like reference documentation, it's produced by a small pool of creators, for a large pool of consumers, so digestible content is important. Explore team collaboration software like Confluence for your documentation, and spend less time hunting things down, and more time making things happen. Technical teams may use docs to detail code, APIs, and record their software development processes. Know your reader, take a stroll through their user journey of your product and your documentation. Get the low down on the latest and greatest changes in Confluence. Connect your project tracking in Jira Software to documentation in Confluence and join the 76% of customers who ship projects faster. Cut out fluff and break up long content with visuals like diagrams, screenshots, and images. Maximize your team's potential by connecting Confluence to Jira, Hipchat and more. Get feedback on your their vs. there and to vs. too's. Give your space a name and click Create Confluence will automatically create the space key and create the space overview. We're here to help. Different types of docs require different voice, tone, formatting, contributors, audience, and content. Connect seamlessly with JIRA software so you can easily add context to your projects in one central location. As you can see, documentation isn't just putting a bunch of instructions and words together. Welcome to the Confluence getting started documentation. Ensure that the same information, processes, and plans are being consumed by your readers in a consistent way. What’s new in 7.8. This should always guide how and what you write. Power a customer knowledge base with intelligent recommendations and resources. Customize the overview at any time… As we've previously mentioned, documentation comes in all shapes and sizes, internal and external. Configure and customize Confluence, manage users, view your license and more. Software teams may refer to documentation when talking about product requirements, release notes, or design specs. Build your vision in Confluence. From formatting to dynamic content, there's a macro for just about everything. It includes proposals, product requirements documents, design guidelines or sketches, roadmaps, and other relevant information needed for development, with contributions coming from project managers, engineers, designers and more. Code snippets, like example API calls and responses, are central to this type of documentation. Kick start your Confluence journey with our navigation and space tutorials. This will help uncover confusing language or point out missing steps. For each tutorial in this section, we'll use a fictional organization known as 'Teams in Space'. Reference documentation educates the company on important topics, processes, and policies. User documentation is often the most visible type of documentation. Learn how to restrict your work to some people or share it with everyone. Find it first time, every time with our tips to unlock the power of Confluence search. It's your job to shape the way your readers are thinking about the information you are offering and educate them on why they should care at all. The most common types are: Team documentation helps illuminate the work that's being done so teams can, well, work as a team. Need help using Atlassian products? Write with an appropriate voice and tone (be human!) In a more technical space, documentation is usually text or illustrations that accompany a piece of software. Trusted for documentation, decisions, project collaboration & Jira integrations. Looking for a real person to solve a problem? Seem daunting at first? Use links and anchors. Confluence is a team workspace where knowledge and collaboration meet. It should be easy to read and understand, and updated with each new version of the software. Confluence centralizes technical documentation and makes it easily accessible to those who need it. Feature suggestions and bug reports. In this section, you'll find tutorials and other information that'll be useful for evaluating Confluence, and getting to know it when you're starting out. Sure - but we’re here to help! Introducing work from anywhere. Whether public or private, Confluence is a customizable platform that produces quality output from clear documentation. Documentation isn't something to set and forget! Including examples in your documentation offers a huge value to your audience. The ultimate goal is to ensure your documentation is useful for the reader. Get started. Time to upgrade? Make sure you also know your product and how to easily explain user questions, new features, and workflows. Confluence Server documentation. Export and import documentation in a variety of formats such as PDF, Word, HTML and more with add-ons. Make a statement about how you treat your external customers and internal employees by being supportive and helpful. Confluence is a platform built for writing, organizing, and sharing your private and public technical documentation. Externally, documentation often takes the form of manuals and user guides for sys-admins, support teams, and other end users. Also keep in mind the layout, legibility, and easily digestible chunks. In any documentation site, it's essential to be able to link from one … Suggestions and bugs. Confluence is the technical documentation software for today's team, giving every project and person their own Space to document and share information. System documentation details code, APIs, and other processes that tell developers and programmers what kinds of methods and functions can be used in developing specific software, as well as limitations and requirements. These docs act as a reference guide explaining how it works, how it operates, and how to use it. Ensure reviewers understand the goal of your documentation. Project documentation is, naturally, project specific, and gives much-needed structure to product development. Their mission is to: Learn about spaces and how to set up your Confluence site for success. Discover more. After revisions and edits, you're ready to go live! We've provided you with tutorial-formatted documentation for your documentation (how meta) below to help make that task just a bit easier. They serve as a bridge to help understand concepts and ideas, and ensure the reader that you do in fact know what you are talking about. See how. Track every version and change made to a page. Make Confluence your own with custom themes, enhanced support for technical documentation, and much more. Click Spaces in the Confluence navigation, and click View all spaces and click Create space 2. Ready to upgrade? Communicate important details clearly. Publish your work and keep your ear to the ground for any feedback and comments. Information to help you with any GDPR-specific obligations that you may have. If you don't offer value, no one bats an eye in your direction. Use your analytics tool to see what's being searched, browse online community forums and discussion groups, and conduct user research and usability testing. Have complete control over who can see and edit your documentation with secure and granular permissions. Trello . These docs come in the form of project plans, team schedules, status reports, meeting notes, and anything else a team may need to work functionally and efficiently. Track team activity and stay in sync between mobile and desktop. Let’s do this thing! Teams in Space. Jira Service Desk . for your audience and be consistent and concise with your language. Visuals are key to comprehension. Take a walk in the user's shoes. Get step-by-step guides for installing and upgrading your Confluence server. When starting any documentation, begin by defining the topic of interest, objective, or goal to help your audience understand what they are reading about right off the bat. Files are automatically versioned as well! Time to upgrade? Use best practice templates to help you get started with popular pages, so you don't have to fuss with formatting. Explore team collaboration software like Confluence for your documentation, and spend less time hunting things down, and more time making things happen.
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