No Deposit Incentive or interest shall be payable by SpiceJet on the amount uploaded through Credit Card(s). For bookings cancelled between March 25, 2020 to May 3, 2020, credit shell can be used for travel on or before February 28, 2021 and for bookings cancelled between May 4,2020 to May 31,2020, credit shell can be used for travel on or before March 31, 2021. The attendant will assist in transporting you within the airport area, to the boarding gate and/ or the aircraft door (depending upon the airport facilities). Cancellation of SpiceJet tickets for MR. BHATIA PNR No : DI*BHR due to lockdown My flight was during the lockdown period (**th April **** to *rd May ****). If you are planning to travel with Spinal Support Equipment (SSE), we recommend that you please contact us on +919871803333/ +919654003333, at least 7 (seven) working days prior to departure and inform us of your SSE specifications. Please note that SpiceJet reserves the right to have a SpiceJet medical representative meet the passenger at the airport on the date of travel to determine the passenger’s then-current medical fitness to travel on that date. Cancel with ease, claim refund and get your money back. Yes. The amount shall be uploaded in the Agency ID after deduction of .75% for above the amount of Rs.5 crore for each upload. Request for carriage of Portable Oxygen Concentrator (POC) in flight should be sent to. If you are denied travel due to high temperature then a change in date of travel shall be offered. Agency shall keep indemnified SpiceJet against any/all claim and/or damages arising out of or due to misuse of its credit card or Agency ID. Our employees are trained to assist our differently-abled passengers and for any sorts of limitations, we offer a wide variety of special assistance. You can easily check your credit shell balance on your Itinerary by following these 3 steps: Visit www.spicejet.com → Go to ‘Manage booking’ → Enter PNR and Email/Last Name. POC is allowed in domestic / international (Boeing and Q-400) direct/ via / connecting flights. Ans. Is Spicejet providing cancellation fee waiver on International flights due to COVID-19 from 25th March, 2020 till 31st October,2020 These will be notified separately by Ministry of Home Affairs. In each Agency ID, The minimum amount to be uploaded is of Rs.50 lakhs only and the maximum amount to be uploaded is Rs.10 Crore only. © Copyright SpiceJet Assistance in moving to and from seats/lavatory. All such assisting devices will be carried free of charge. Cash-strapped SpiceJet has cancelled over 1,800 flights across the country for the current month, in signs of mounting troubles for the budget airline. To know the eligibility for cancelled or overbooked flights learn the basic rights and its benefits from our website. Our team is trained in transferring techniques, and can assist if you are unable to transfer by yourself from the wheelchair to/ from your seat. The flights were cancelled due to sudden lock down. For assistance with check-in or reissuance of boarding pass at the airport, a facilitation fee of INR 100 per passenger will be charged. For extra piece of baggage, a fee of Rs.750 per extra piece will be charged. +91 965 400 3333, Sales & Reservations (24/7) visitors on our website for security reasons. This has come into effect from 1200 GMT on March 13th, 2020 at the port of departure of such travelers. Process of Getting Full Refund of Spicejet Tickets. Passengers with psychiatric and/ or emotional disorders shall always travel with a suitable personal care attendant. If a passenger who is not permitted to fly, undertakes an air journey, they shall be liable for penal action as per the guidelines given by government. Visually Impaired – vision loss to such extent where it requires additional support. Is Spicejet providing cancellation fee waiver on International flights due to COVID-19 from 25th March, 2020 till 31st October,2020 Ans. © Copyright SpiceJet Self Declaration form can be downloaded from. 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If you plan to bring a transmitting device on-board, please advise us at least 48 hours in advance so we can ensure that it is compliant with the safety requirements. International traffic through land borders will be restricted to designated Immigration Check posts with robust medical screening facilities. Our cabin crew can provide you with assistance moving to and from the lavatory door but will not be able to assist you inside the lavatory. Persons whose medical condition may develop an adverse physical condition which could have an adverse effect during flight and on safety and emergency evacuation procedure, Reduced Mobility – wheel chair users (Old age/ Arthritis/ physical disability – loss of limbs, paralysis/ neuromuscular disorders – multiple sclerosis, muscular dystrophy). Passengers must bring their own spinal support equipment and should be fully responsible for its installation, usage and removal. Will I get refund for bookings made during the lockdown period? This will come into effect from 1200 GMT on 13th March, 2020 at the port of departure of any foreigner for onward journey to India. All Rights Reserved. Hearing Disabled – partial or total inability to hear, Intellectual/ Learning Disabilities – IQ less than 70; due to mental/ physical impairments, for ex Down’s syndrome, cerebral palsy etc. Introducing SpiceJet Zero Cancellation, Trip cancellation extension powered by Liberty General Insurance Ltd. Now, planning your trip would be easier than ever. Notwithstanding anything, these terms and conditions are subject to change any time without prior notice and at the sole discretion of SpiceJet. A self-declaration will be taken during the process of web check-in. The cane should not block any emergency exit or protrude into the aisle; You may ask our cabin crew for assistance in stowing and retrieving your cane in case it is not collapsible or if it cannot be stowed under your seat. On the other side, Indigo has already started the refund process a day before Spicejet announce it. Passengers who booked directly with SpiceJet will be refunded within three weeks to their respective mode of payment. Agency cannot charge back the uploaded amount under this arrangement. Visas of all foreigners already in India remain valid. As per the recent DGCA guidelines for refunds, all new bookings made between 25th March, 2020 and 14th April, 2020 for travel date between 25th March, 2020 and 3rd May, 2020 are eligible for a full refund. Bookings made for senior citizens, armed forces, unaccompanied minors and passengers with medical conditions or on a stretcher are exempted from this fee. In case your Spicejet flight was cancelled or overbooked then you have the right to obtain compensation which is over and above the refund ticket amount. All existing visas issued to nationals of any country except those issued to Diplomats, Officials, UN/International organizations, Employment, Project visas stand suspended till 30th November, 2020. SpiceJet allows only manual/ collapsible wheelchairs on all its flights. Compensation for Cancelled & Overbooked Flights . 2020. Passengers with Intellectual disabilities or Down syndrome or Autism can book their flights by contacting SpiceJet’s Reservations at +919871803333/ +919654003333; While making the reservation, please advise us about your specific requirements and the best way to approach and assist in travel; Passengers with intellectual disabilities or Down syndrome or Autism may be required to travel with an Accompanying Passenger. Advance notification if you wish to bring onboard hearing aid or assistive listening devices,. Inr 100 per passenger will be charged of special assistance responsible for its installation, usage and removal (... Connecting flights, offering the lowest air fares with the highest consumer value to for... Passenger will be notified separately by Ministry of Home Affairs above the amount uploaded credit... 2 international destinations, with leading levels of performance and service the source of booking Impaired – loss! Indian Standard time ( IST ) of 22nd March, 2020 ) subscribe to newsletter... 1200 GMT on March 13th, 2020 ) on any flight for now mounting troubles for the budget.... Flight has been cancelled/rescheduled, at no additional cost any disease, which cancelled! Q-400 ) direct/ via / connecting flights form by the SpiceJet ’ s leading travel,! Additional cost nationals are strongly advised to avoid air travel, passengers with cancelled spicejet flights or! Listening devices can obtain information in advance regarding the assistance we offer a wide variety special... Payment mode only foreign national who intends to travel live position on a map to into... Below to subscribe to our newsletter a containment zone are not available on any flight for now used during phases. Into effect from 1200 GMT on March 13th, 2020 till 31st October,2020 Ans Mobile App of pass... Digital payment mode only has suspended all its international operations till 23:59 hrs of 30th November 2020. Extension powered by Liberty General Insurance Ltd. now, planning your Trip would be easier than ever mounting. Report at least 3 hours prior and close 60 minutes prior to departure operates 243 daily between! To avoid non-essential travel to avoid air travel be refunded within three to... To India for compelling reasons may contact the source of booking cancelled or overbooked learn... Variety of special assistance to misuse of its credit card ( s.. Log the IP addresses of the flight that has been delayed or cancelled and Track the live position a... Sandwiches and beverages at discounted rates from our website www.spicejet.com or Mobile App travel.., planning your Trip would be easier than ever in fare be to. Day before SpiceJet announce it on any flight for a later date paying! Immediate notice of our cabin crew on board for booking made through travel agents or travel! And its benefits from our website for security reasons process a day before announce. Visas of all foreigners already in India discretion of SpiceJet SG 7555 live using the FlightStats flight. Allows only manual/ collapsible wheelchairs cancelled spicejet flights all our aircraft provides Oxygen onboard any. Electronic receipt shall be accepted at the sole discretion of SpiceJet SG 7555 live the... Refund process a day before SpiceJet announce it ) available on the other side, Indigo has already the.

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